Author
Carlos Escalera Alonso
GA4 & GTM Developer
Optimizer Troubleshooter
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Category | Google Analytics
Difficulty |
on March 20, 2017 Updated January 8, 2021
What is l.instagram.com and How to Put it in the Right Place in Analytics
If you use Instagram to drive traffic to your site you probably have seen the referrall.instagram.com
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This extra information is not useful for your Analytics. This post will help you understand the differences between them and most importantly how to combine them for better reporting.
Instagram.com and m.instagram.com
These 2 are the most common, the only difference between them 2 is the device used by the visitor, as you probably already know. The referral preceeded by an m. comes from mobile devices, while the other come from a desktop/laptop computer. That one was easy!!!
In some occasions, you may see them as web.instagram.com or mobile.instagram.com
What is l.instagram.com?
l.instagram.com andlm.instagram.com are equivalents to the previously mentioned referrals, the letter "L" before just means that the user passed through a Link Shim before arriving at your site.
Alink shim is a privacy measure thathas two purposes:
- Protect the privacy of the userby removing any personal information in the referrer (URL) like IDs or usernames.
- Protecting the user from Malicious Sites:Instagram checks every for flagged sites and if they detect one it shows a warning to the user so he/she can continue or cancel the action.
Now, don't worry, if you see the l. or lm. in the referral that is very common, and chances are, they are most likely will be because of the first reason.
In case you want to make sure you are not flagged, just open one of your links from instagram, if you don't see any warning then it's OK.
Need help setting up a robust and reliable Google Analytics reporting for your website/business?
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I can help you
How to Combine Instagram Referrals for Better Reporting?
Now all this extra informationis not useful for your analytics, and it just splits the data. For example, you won't see different referrals for Twitter or LinkedIn.
You don't even need to differentiate the desktop (l.instagram.com) and mobile (lm.instagram.com), Google Analytics has other more convenient ways of showing this.
So to avoid this you can create a simple "search and replace"filterto combine them. You have 2 options:
Filters only apply to data from the moment they are created, historical data is not to affected.
You have 2 options:
- Combine all Instagram referrals into one (Recommended): All your Instagram referrals will all show as instagram.com in your reports.
- Combine Instagram referrals by device: If for some reason you want to keep the mobile m.instagram.com and desktop instagram.com version separate (although there are other better ways to differentiate devices in GA)
- Web Referral: l.instagram.com and web.instagram.com to instagram.com
- Mobile Referral: lm.instagram.com and mobile.instagram.com to m.instagram.com
Note: Before proceeding, I highly recommend you creating an unfiltered view if you haven't already done so. This is a best practice that every analytics user should follow.
How to create an unfiltered view
A. How to unify All Instagram Referrals
All Instagram referrals into one:
- Go to the admin section(gear icon at the bottom left) of your Google Analytics, click Filters under the View Column (Last one).
- Click the red button +Add filtersand enter "CombineInstagram Referrals" as aname.
- Select Filter Type Custom
- Select Search and Replace (you might need to scroll a little)
- Configure the filter as following
- Filter Fieldfind and select: Campaign Source
- Search String enter: .*instagram
- Replace Stringenter: instagram
If you click the verify button, you will get a quick glance of how the filter will work.
Note: You may get the message "This filter would not have changed your data" don't worry the filter will still work, this happens when there is no match in the small sample data used by this feature.
- After configuring your filter, click Save
Second option Instagram referrals by device:
B. UnifyInstagram Referrals by Device
Split mobile and desktop Instagram referrals:
You will need two filters for this.Follow the same steps above, and adjust the filter configuration for each filter like this:
- Filter name:"CombineDesktopInstagram Referrals."
- Filter Field find and select:Campaign Source
- Search Stringenter: ^l\.instagram|^web\.instagram
- Replace Stringenter: instagram
- Filter name:"Combine Mobile Instagram Referrals."
- Filter Field find and select:Campaign Source
- Search Stringenter: ^m\.instagram|^mobile\.instagram
- Replace Stringenter: m.instagram
That's it now your Instagram referrals will be better reported and your data won't split.
Wrapping it up
Most of the time you will see your referrals with only one name (like Twitter or LinkedIn).
In Instagram's case, you can find up to multiple different referrals.This extra information will only split your data and make it more difficult to analyze.
To avoid this, you can easily combine them and get better reports from Instagram.
Improve the quality of your Analytics data
Answer the following basic questions:
- Do you have filters for ghost, crawler and language spam?
- If yes, Are those filters efficient?meaning you don't have to create/update them constantly.
- Are you blocking good bots and spiders?
- Are you filtering development and test environments?
- Are you filtering internal traffic (traffic generated by you or your team)?
- Do you have a clean segment to remove spam from your historical data?
If any of your answers is"NO," thenyou probably are getting junk traffic that is corrupting your data.
The following guide will help you set everything your Analytics needs to receive not only clean but also meaningful data!Go to the guide and get your Google Analytics in shape.
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