The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 578 |
| Houston, TX | 362 |
| Seattle, WA | 234 |
| Washington, D.C., DC | 223 |
| Philadelphia, PA | 221 |
| Denver, CO | 204 |
| Atlanta, GA | 201 |
| San Francisco, CA | 145 |
| Sacramento, CA | 140 |
| Miami, FL | 140 |
| Orlando, FL | 130 |
| Indianapolis, IN | 129 |
| Detroit, MI | 114 |
| Portland, OR | 114 |
| Boston, MA | 113 |
| Minneapolis, MN | 103 |
| Salt Lake City, UT | 90 |
| Oakland, CA | 87 |
| Brooklyn, NY | 87 |
| Jacksonville, FL | 85 |
| Baltimore, MD | 70 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 66 |
| New York City, NY | 61 |
| San Jose, CA | 54 |
| Tacoma, WA | 47 |
| Reno, NV | 43 |
| Fort Myers, FL | 40 |
| Charlotte, NC | 40 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Luke ∩∧ (@_Lu9_) reported im gonna guess 2020 is not only a pretty bad year but also the year multi-millionaire companies cared The Least about its customerscuz theres youtube theres comcastall of that doing ****and even in local stuffevery country has at least one company that ****** up big time
- FAB Divas Club (@fabdivasclub) reported
@comcast @Xfinity you guys are the worst!!!
- Brendan (@honestlybrendan) reported
@Xfinity, I keep getting emails that make me think you don’t understand my account and haven’t heard back from you yet. I still need help. Thank you!
- Steve (@james1_steve) reported
@nikgazcs @bostonradio Don’t be afraid of change. Use your phone to watch shows, sporting events, etc. u want to watch some basic channels, get rid of cable and use an antenna. Problem solved. If more people do this Comcast, Verizon will be forced to lower prices or go out of business.
- Waltee (@WalteeWartooth) reported
@EposVox "95% of our customers don't use 1.2tb in a month, but **** the ones that do" is what they're actually saying. I'm from the UK so this isn't an issue to me, but it's funny that even I constantly hear of how bad Comcast is.
- Musickf 🇺🇸(BLM/LGBTQ+ ALLY) (@Musickf) reported
Welp, I had to do it. Broke down and got Xfinity. I had no other choice. But, at least I'll have internet.
- Chaz Miller 🔲 (@TheChazMiller) reported
@JGravleySPORTS @PackMensBball Still no deal between Comcast and ESPN to carry the ACC Network.
- Mansa Evrizzle (@Evrizzle) reported
@WoomyGoomy Comcast is actually terrible it’s the only “good” internet in my area tho
- Snowy ❄️ pick a god and pray (@Snowyesque) reported
fios costs nearly half as much for twice the download/upload speeds as my current **** with comcast... that's reason enough to move back home lmao
- Number go up ₿ (@SatoshiKnew) reported
@Buddyloveless nope, you'll be switching to #Starlink cause Comcast is a terrible ******* company.
- Troy Glidden (@troyglidden) reported
@comcast I've never been close yet we all work at home, do school at home, are constantly at home. Obviously internet use increases and you guys can and charge. With a scapegoat of $25 a month for unlimited that will surely be limited eventually 🙄
- A Guy Named Ian! (@TheLightWeegee) reported
Comcast is ****.
- Naruto Uzumaki (@Razor512) reported
@fourfour44 @verge Comcast measures based on any traffic going to or from your IP, regardless of it it reaches the WAN port of your modem. For example, a packet flood that the ISP blocks, wills still count to your cap. Cell service does this to, if you have a VPS on 10 gigabit internet...
- Kalto-Mate (@KaltoMate) reported
@DreaTheExotic @verge @comcast HOW ******** IS THIS CAPITALISM?
- Nadia (@scythemaiden) reported
@comcast 95% of your customers don't watch more than 8 hours of television a day, but I'm sure you can understand the reaction if you started metering television service.
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